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Privacy Policy

At checkbrand.online (from now on, Checkbrand) we take very seriously your data protection and we are committed to their privacy. This update explains how Checkbrand manages and storages the data it has from its users and clients. In this document you will also find how you can exercise your privacy rights. Notice that you can reach out to us directly by emailing at [email protected] with any issues or questions regarding your data and how we use them.


What data does Checkbrand store and why?

Checkbrand stores minimum data necessary for its users and clients to use the platform and analyze brands on checkbrand.online.

We gather the following data of users that login on Checkbrand:

User's Name

Number of followers of the user in the moment he does login

Location the user has given

First login date

Email associated with the Checkbrand accounts

Date of the last report

Reports generated on the platform

Profile picture of the user

Cookie of the browser


All these data are gathered through the API. The login in checkbrand  API is mandatory to be able to create reports. This is because checkbrand obliges access to public data through the account. By logging in, the user accepts this Privacy Policy. At checkbrand we use the user’s account for that purpose. If the user wants to, he can as well provide us the following data:

Email

Company’s name

VAT number

Address

City

ZIP code

Country


This second round of data is not mandatory to create reports on the platform. checkbrand gives users the opportunity of providing these data so that if they want to purchase something in the future they don’t have to give them again.


From the clients (those who have at least purchased once, a checkbrand product) checkbrand gathers the following data:


User’s Name

Number of followers of the user in the moment he does login

Location the user has given in Twitter

First login date

Date of the last report

Reports generated on the platform

Profile picture of the user

Email

Company

VAT number

Address

City

ZIP code

Country

Cookie of the browser


These data are necessary to generate the reports and the invoices of the purchases.


About the payment methods, checkbrand does not store any data at the moment (credit cards, PayPal accounts, etc.). This function is delegated to the payment platform BrainTree, property of PayPal. This platform keeps those data secure.


The data gathered and analyzed by checkbrand are the ones obtained through the API.


All the information gathered is necessary to create the well-known checkbrand reports. These reports analyze the impact and reach of a hashtag, account or keyword on the internet.


At any time the user can contact checkbrand to erase all his user data.


checkbrand obtains public data through two different APIs:


Public API: for free users

PowerTrack API: For paid users


The professional API, PowerTrack, analyzes information with a wider date range.


web browser cookies


checkbrand may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.



security


For checkbrand, keeping its users’ and clients’ data safe is vital and the company makes an effort in order for them to be protected. That is why we have implemented technical and organizational measures to keep them safe.


how we use / collect information


checkbrand may collect and use Users personal information for the following purposes:


To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site We may use feedback you provide to improve our products and services.

To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, contest, survey or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

checkbrand won’t contact its users or clients for any more than necessary for the correct functioning of the site and to give them the best service.


Any person or any client can write to checkbrand asking to not receive any email about the company. Users receive an email whenever their plan is automatically renewed same as when someone purchases a product from the website. This email has only informative value.


data protection rights


At any moment, users and clients can ask checkbrand to:


Edit his data

Totally or partially erase his data

Say which data the company has about the user

who does checkbrand share its users’ and clients’ data with

With no one. checkbrand does not share with any institution, company, organization or particular its users’ data.


third party websites


Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.


changes to this privacy policy


checkbrand has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


your acceptance of these terms


You have several ways of contacting with checkbrand:


Phone: 0129 4116536

Address: 103, Charmwood Plaza, Faridabad, Haryana 121009

Email: [email protected]

This document was last updated on September 30, 2020.


returns and refunds policy for checkbrand


We do not issue refunds for digital products once the order is confirmed and the plan or report is purchased. We recommend contacting us for assistance if you experience any issues receiving or downloading our products. We will help you along the process.


If you have any questions about our Returns and Refunds Policy, please contact us at [email protected]


Thanks for your time.





Checkbrand is the only platform to track your digital ranking, digital presence, social media presence along with detailed analytics reports by which you can measure all the parameters of a digital domain.